The Play and Learning Supervisor is responsible for ensuring the effective delivery of all exhibit and program facilitation for our museum visitors, including daily scheduling, supervision of staff and supportive training. He/she strives to create a welcoming, safe, accessible, playful, and educational experience in the museum to ensure and maintain exemplary guest service for CCM's families.
General Job Function: Ensures the complete and smooth operation of the museum during public hours, including daily supervision of Play and Learning Facilitators.
Principal Job Duties and Responsibilities:
- Supervise daily museum operation. Complete and distribute daily floor report, accident/incident report(s) and any other necessary information after every shift. Manage any emergency procedures or guest concerns during their shift.
- Supervise daily assigned Play and Learning Facilitators. Provide necessary information, establish clear expectations, reinforce good performance, improve unsatisfactory performance and foster a spirit of cooperation and teamwork. Lead and model staff interaction that supports meaningful Play and Learning for CCM's guests.
- Maintain required professional knowledge and core job skills. Maintains employee confidentiality and the highest of ethical standards. Understands and supports CCM's values and stategic vision as demonstrated through staff performance. Attends and participates in required educational programs and staff meetings. Administrative duties as necessary or assigned.